Goldie Triage

AI-powered email triage

Unassigned Tasks

Admin - Staff Management

Total Tasks

-

Active Staff

-

Reassignments

-

Last Updated

-

Staff Members

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Category Mapping

Assign primary and backup handlers for each email category

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Automatic Routing Rules

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Handler Management

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Add New Staff

Username *

Used for login. No spaces allowed.

Name *

Email

Role

Max Concurrent Tasks

Login Password

Default password is password123 if left empty

Status

Add Routing Rule

Category *

Assigned Handler *

Priority (higher wins)

Active

Add Handler

Staff Member *

Active

Backup Handler

Saving & applying routing rules...

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Change Password

Current Password

New Password

Confirm New Password